Client portal
Your client logs in to see their project progress, deliverables and tickets, and raises requests without having to ask you.
Where work flows together.
The work hub for your team
Tickets, projects, goals and meetings in one platform. What your client reports — even over WhatsApp — becomes planned work, without entering anything twice.
Book a demo
A 30-minute demo and 15 days free to try it with your team.
Support and delivery in a single flow
Views that fit your team
Switch between kanban, list and calendar depending on how each team works. Same information, the view each person needs.
All the work, in order
Initiatives, projects, milestones, tasks and deliverables. Tickets link to the tasks that resolve them, with full history.
What your workspace already includes
Every module shares the same projects, people and tickets: nothing to keep in sync between tools.
Support and service
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Tickets with priority and SLA
Categories, priorities, comments, attachments and response times. On close, a satisfaction survey (CSAT) measures how the requester experienced it.
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Questionnaires
Ask for concrete answers with a due date and know which ones are missing. Reusable templates and drafts you can resume.
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Chat and notifications
Channels and direct messages tied to project context, plus in-app alerts and push notifications.
Getting work done
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Meetings and minutes
Schedule, write the minutes and turn every agreement into a real task with an owner, not a line nobody reads again.
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Team and capacity
See each person’s workload before assigning, so you stop overloading whoever always says yes.
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Goals and key results
Set goals, track progress on each key result and link them to the projects that move them.
Visibility and knowledge
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Monthly reports
The month’s cut by projects, support and teams, with a branded PDF ready to share.
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Wiki and documents
Processes, decisions and documents with a rich-text editor and search, next to the work they belong to.
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CRM
Companies, contacts and deals in the same place where delivery lives, so you know what was promised and what is being done.
Your client reports on WhatsApp. The AI files the ticket.
Nobody fills in a form. The person describes the problem the way they would over the phone, and AI triage creates the ticket with its category and priority, and asks for whatever is missing. Every message lands in the same queue as the rest of the work.
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It starts where they already write
A WhatsApp message or a ticket captured by your team reach the same queue, with history and an owner.
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It categorizes and prioritizes
Category, priority and module come from the message itself. If the AI isn’t sure, it flags it as a suggestion instead of taking it for granted.
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It splits and completes
If one message holds three requests, you get three tickets. If an actionable detail is missing, it asks before sending it to your team.
AI triage
Automatic classification
my email hasn’t opened since this morning, I restarted twice and it’s still the same
Ana Rivas · 2 min ago
Ticket created. Before sending it to the team I need one detail: do you see any error message when you open your email?
- Category
- Bug
- Priority
- High — blocks one person
- Module
- Open question
- What error message shows up?
user signup breaks on the phone, sending you the screenshot
Diego Salas · 8 min ago
Ticket created as a bug, with the screenshot attached to the conversation. I set the priority to critical because signup is blocked.
- Category
- Bug
- Priority
- Critical — blocks signup
- Module
- User signup
- Evidence
- 1 screenshot attached
the logo looks blurry in the report and I also need access to the sales dashboard
Lucía Ortega · 20 min ago
I found two separate requests in your message and filed one ticket for each, so each gets handled by the right person.
- Ticket 1
- Bug · blurry logo in the report
- Priority
- Low — work can continue
- Ticket 2
- Request · access to the sales dashboard
- Priority
- Medium — blocks one person
analyzing the report
Try a sample report:
Illustrative demo: reports, names and replies are examples.
Open it up to your own tools
Flouster has an API with access keys and an MCP server, so you can connect it to your systems or to an AI assistant. And WhatsApp, the channel where your clients already write to you, goes straight into the ticket queue.
- API with keys
- MCP server
- Push notifications
One workspace, three ways to use it
Depending on how your team works, here is what Flouster solves first.
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Help desk
Every request from your coworkers becomes a ticket with a priority, an owner, response times and a full history, instead of getting lost between chat, hallway asks and forwarded emails.
See the use case -
WhatsApp support
People write the way they would explain it over the phone. AI creates the ticket with a category and priority, asks for what is missing, and drops it into the same queue as everything else, with history and follow-up.
See the use case -
Agencies, consultancies and software houses
Sprints, deliverables and your clients’ support requests in one system. Each ticket is linked to the task that resolves it, so your team sees what is holding up a delivery and how much of the work comes from incidents.
See the use case
Frequently asked questions
What is Flouster?
Flouster is a platform that brings support tickets together with project management, goals, meetings and team. What gets reported — even over WhatsApp — becomes planned work and stays linked to the task that resolves it, without entering it twice.
How does ticket capture over WhatsApp work?
The person writes their problem to Flouster’s WhatsApp number from a phone that an administrator of your organization has registered, the way they would over the phone. The AI creates the ticket with its category and priority, splits several requests into separate tickets and asks for whatever is missing. Your team sees it in the same queue as every other ticket.
Does the AI decide on its own?
The AI categorizes and prioritizes what comes in, and when it isn’t sure about a message it presents it as a suggestion. Your team can review and correct any ticket: the AI speeds up triage, it doesn’t replace the judgment of whoever handles it.
Is there a client portal?
Yes. Your clients log in to their own portal to see their project progress, deliverables and tickets, and raise requests without asking you. They can also report through WhatsApp.
How much does it cost, and can I see it before buying?
Pricing depends on your team size. Book a 30-minute demo and, if it fits, try it free for 15 days with your team before you buy.
Where does my data live and who can see it?
Your workspace information is stored on servers located in Mexico. Each organization has its own isolated space: one organization’s data is never mixed with another’s, and within your organization each person sees what their role allows. AI classification of tickets is handled by specialized providers, and the privacy notice explains how.
Does it connect with other tools?
Yes. Flouster offers an API with access keys and an MCP server to connect it to your systems or to AI assistants. We do not advertise native integrations with other apps because we do not have them yet.
Tell us what you need and we’ll book your demo
Leave your details and we’ll prepare the email for our sales team. If you prefer, write to us directly at ventas@flouster.com.
- We show you the platform in a 30-minute demo
- Try it free for 15 days with your team
- We send you a proposal based on your team size
Take control of your operation
Stop chasing work across emails, chats and spreadsheets. Book a demo and try it free for 15 days with your team.
Book a demo
We reply by email to agree on a time.